We make every attempt in Rug Gallery to give you 100% satisfaction with your purchase and want you in the future to come back with us. We maintain a complex refund policy for you if you’re not completely satisfied with your order.

Shipping

Our platform only offers a guideline for the processing times, the average time of available goods (ETA) and delivery times. Rug gallery does not promise time limits for shipping. Any special or consequential charges incurred by the customer due to delay in item delivery is the sole liability of the customer.