- We offer global shipping services to a wide array of destinations worldwide. However, please be aware that certain products carry shipping restrictions, and not all items can be delivered to every international location. - Upon order placement, we will provide shipping and delivery estimates subject to item availability and chosen shipping method. - For clarity on shipping timelines, please refer to the shipping quotes page, where, based on your chosen carrier, projected shipping dates will be displayed. - Please note that our shipping rates largely depend on the weight of the items. Detailed weight information is accessible on the individual product pages.
- Return new, unopened items within 30 days for a full refund. If our error caused the return (wrong or defective item), we cover return shipping.
- Total refund time: Approximately 4 weeks. Here's the breakdown: -- Shipping transit to us: 5-10 business days. -- Our processing time: 3-5 business days. -- Bank processing of refund: 5-10 business days.
- To initiate the Return, please log into your account, navigate to "Complete Orders" under My Account, and click "Return Item(s)".
- Await e-mail confirmation once item is received and refund is processed.